THE ACADEMIC AND SOCIAL ENVIRONMENT AT UC SANTA CRUZ
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ABSTRACT
The purpose of this study was to examine students' perceptions
and evaluations of the academic and social environment at UC Santa
Cruz. Based on a review of the literature, other university environment
studies and the advice and consultation with representatives from
several campus units, a broadly based questionnaire was developed
that focused on the academic and social environment of the University.
Separate sections in the twelve-page survey focused on background
characteristics, student opinions and values, social attitudes
and activities, life on campus, academic attitudes and activities,
barriers to progress and personal experiences. The survey was
mailed to all students of color and graduate students as well
as a large sample of all other students during the winter of 1990.
Thirty-one percent (1,237) of the questionnaires were returned.
Results are reported separately for undergraduate students, graduate
students and freshpersons. Native juniors and junior transfer
students are compared to see how their perceptions of the academic
and social environment differ. A fifth section explores how students
from different backgrounds describe and evaluate the campus environment.
Undergraduate students' evaluations of the social and academic
environment were mixed, noting both positive and negative aspects
of the University environment. Advising was found to be a major
problem, with few undergraduates receiving advising and a third
dissatisfied with the availability of advisors. Two-thirds of
the graduate students were satisfied with their boards of study
and the quality of the instruction. Over half of the graduate
students reported frequent drug or alcohol use. Among freshpersons,
over ninety percent rarely or never saw their advisors. Few differences
were found between native juniors and junior transfer students.
Ethnic group differences were found on 26 of the 37 scales in
the survey, socioeconomic group differences on eight scales, and
gender differences on eight scales.
This report was prepared by the Institutional Research group in
the Office of Planning and Budget. Major contributors to this
report included Harley Baker, Randy Nelson, Virgil Adams, Jane
Delgado and Kay Wilder. Additional copies may be requested from
the Office of Planning and Budget, UC Santa Cruz, Santa Cruz,
California 95064 [408 459-2446]. This report was released in August
1992.
TABLE OF CONTENTS
The Academic and Social Environment at UC Santa Cruz
A questionnaire designed to provide information about students'
perceptions and evaluations of the UCSC campus environment were
sent to all students of color and graduate students and a random
sample of all other students. Of the 3,992 surveys sent to students,
1,237 (31%) were returned. The survey was administered during
the winter of 1990.
Findings are reported in five sections. The first three sections
provide a general description of climate as reported by (1) undergraduate
students, (2) graduate students, and (3) freshpersons. The fourth
section compares junior transfer students with juniors who started
as freshpersons at UCSC. The findings presented in the fifth section
explore how students from diverse ethnic, gender and socioeconomic
backgrounds describe and evaluate the campus environment. The
problems that appeared to be most salient in students' evaluations
and comments were: diversity, multiculturalism and backlash; alcohol
and drug use; opportunities for informal socializing; advising,
especially for freshpersons and junior transfer students; collaborative
learning and academic involvement; campus growth; and financial
support for graduate students. Implications in each of these areas
are discussed in the final section of the report.
The percentages reported in this summary are based on those students
who did not express neutral opinions. Consequently, the percentages
will not sum to 100% because many students were neutral on the
questions in the survey.
Campus Climate for Undergraduate Students
Over 900 undergraduate students completed the survey. Findings
about the social environment indicated that:
- undergraduates more frequently engaged in social activities
off-campus than on-campus (49% vs. 13%); this discrepancy was
not a result of dissatisfaction with on-campus social activities,
as close to half (42%) expressed satisfaction and only 16% expressed
dissatisfaction;
- drugs and alcohol were considered to be a problem at UCSC
by almost half the undergraduates (41%), even though a much smaller
percentage reported using drugs or alcohol on a regular basis
(13%); in their comments, students elaborated about the seriousness
of the problem and their concerns about students' consumption
of drugs and alcohol, some students also made suggestions how
to deal with this problem;
- close to half (41%) of the undergraduates believed people
received equal treatment regardless of sexual orientation, gender
or ethnicity; a quarter of the students (23%), however, did not
believe there was equal treatment on campus;
- about half (45%) expressed feelings of belonging at UCSC,
indicating that they felt socially integrated on campus, while
19% did not express these feelings;
- a third (36%) were satisfied and 15% were dissatisfied with
their opportunities to meet and interact with people from similar
backgrounds;
- 19% were satisfied and 36% were dissatisfied with the food
on campus; and,
- 1% frequently felt pressure to engage in unwanted activities
(e.g., change political beliefs, engage in unwanted sexual
relationships, take drugs or drink alcohol) while 92% said they
rarely or never experienced such pressure.
Undergraduates also described the academic environment at UCSC.
The study found that
- 74% rarely or never saw their advisors; 23% were satisfied
and at least 31% were dissatisfied with the availability of their
college and faculty advisors;
- 68% believed UCSC develops students' academic, analytical,
creative and aesthetic abilities; with only 5% who disagreed;
- 66% were satisfied with narrative evaluations (NES) and only
10% were dissatisfied;
- 61% were satisfied with the quality of instruction, while
only 4% expressed dissatisfaction
- 30% were satisfied with course access and 26% expressed dissatisfaction
with course access;
- 26% frequently had contact with faculty members and 34% rarely
made contact with faculty;
- 22% worked collaboratively with other students on projects
while 47% rarely did so; and,
- 13% frequently engaged in unassigned class-related activities;
Potential barriers to progress were also explored. Six common
barriers to progress were studied and students were asked to check
those which applied. Their responses indicated that
- up to a quarter of the students might not graduate on-time
because of a change of major, taking extra courses, repeating
courses, taking a reduced course load, or transferring to or from
UCSC.
Students were also asked about other commonly reported difficulties,
and whether they believed these would increase their time-to-degree.
Their answers showed that
- fewer than 10% expected personal, academic, logistical, motivational
or diversity problems to increase their time-to-degree.
Students' comments throughout the survey revealed that many felt
that campus growth was eroding the quality of education at UCSC.
These comments addressed academic issues such as course access
and the quality of both narrative evaluations and instruction.
Campus Climate for Graduate Students
Descriptions of the social environment were based on the 302 graduate
students who returned the survey and included:
- 50% were satisfied and 23% were dissatisfied with their housing
situations;
- 49% were satisfied with their opportunities to interact with
people from different ethnic backgrounds;
- 49% frequently interacted with people from different ethnic
backgrounds;
- 39% believed that equal treatment is afforded all people at
UCSC while 28% did not believe that equal treatment is afforded
all students;
- 33% were satisfied with the availability of on-campus social
programs and events, yet only 2% frequently attended such events;
- 32% were satisfied and 40% were dissatisfied with the noise
level on-campus;
- 30% felt socially integrated and a feeling of belonging at
UCSC and 20% did not feel socially integrated;
- 26% were satisfied and 33% were dissatisfied with the food
on-campus;
- 18% believed that drugs and alcohol are a problem at UCSC,
and 8% reported regular use of drugs or alcohol;
Graduate students' views of the academic environment were generally
positive. According to their answers on the questionnaire,
- 69% were satisfied while 10% were dissatisfied with their
interactions with their boards of study;
- 65% were satisfied and 5% were dissatisfied with the quality
of the instruction they received;
- 60% had a high degree of respect for UCSC as an academic institution,
whereas 6% expressed low levels of respect;
- 58% had high levels of involvement in their courses and 8%
seemed relatively uninvolved in their courses;
- 57% were satisfied with the availability of faculty advisors,
even though only 17% frequently received advising;
- 54% were satisfied and 20% were dissatisfied with the quality
of the narrative evaluations; and
- 43% were satisfied and 22% were dissatisfied with course access.
Few graduate students expected personal problems (10%), logistical,
academic, motivational or diversity problems (all fewer than 3%)
to slow their academic progress. Graduate students were concerned
about financial issues. Specifically, a number of graduate students
indicated that they were quite concerned about not having enough
money to complete their education. It was suggested that teaching
assistants and research assistants require more money to live
on while they attend school. Several graduate students suggested
that the University may be unconcerned about their financial welfare.
Campus Climate for Freshpersons
Based on the responses of the 238 freshpersons who completed the
survey, the study found that:
- 55% were satisfied and 9% were dissatisfied with the availability
of on-campus supplies;
- 53% felt like they belong and 14% did not feel like they belong
at UCSC;
- 52% believed that all groups received equal treatment on campus
and 11% felt some groups receive unequal treatment;
- 50% were satisfied and 16% were dissatisfied with on-campus
social events and programs;
- 49% frequently interacted with people from different backgrounds,
and 45% were satisfied with these opportunities;
- 48% felt there is a drug problem on campus, although only
8% reported frequent drug or alcohol consumption;
- 43% were satisfied and 21% were dissatisfied with their housing;
- 21% were satisfied and 30% were dissatisfied with the food
on campus; and,
- 13% frequently attended and 54% rarely attended on-campus
social events; 15% frequently attended and 55% rarely attended
off-campus social events.
On the academic environment:
- 92% rarely or never received academic advising, and many were
dissatisfied with the availability of their college advisor (31%)
and faculty advisor (48%);
- 69% respected UCSC as a university that develops students'
abilities, while only 2% disagreed;
- 57% were satisfied and 15% were dissatisfied with the narrative
evaluations;
- 18% reported frequent contact with faculty members, and 50%
reported rare contact;
- 15% engaged in collaborative learning activities with other
students and 63% reported rarely working collaboratively with
other students; and
- 5% engaged in additional course work beyond that which was
required in the course.
Like advanced standing students, freshpersons tended to doubt
that problems or difficulties would slow their degree progress.
Specifically,
- six percent or fewer of the freshpersons believed that personal,
academic, logistical, motivational, and diversity problems would
slow their academic progress; and
- up to 20% might not graduate on-time because of a change of
major, taking extra courses, repeating courses, taking a reduced
course load, or transferring from UCSC.
Campus Climate for Junior Transfer Students
Compared with continuing juniors, junior transfer students
- more often believed that equal treatment of all students occurs
at UCSC, and had more frequent contact with people from different
ethnic and cultural backgrounds; and,
- felt less socially integrated at UCSC, collaborated less frequently
with other students, and less frequently attended on-campus social
events and activities.
The Campus Environment and Diversity
Ethnic group differences in students' evaluation of the University's
climate were found on 25 of the 37 scales (70%). Differences related
to socioeconomic status (SES) were each found on 10 scales (27%),
and gender-related differences were found on 12 scales (32%).
Ethnicity differences were found in all of the survey sections.
Comparisons among students of color suggested that
- African American students reported having more problems with
diversity issues, were not very satisfied with the opportunities
to interact with other students from their ethnic group, and were
the least likely to agree that all students were treated equally.
They reported higher levels of anxiety and had the lowest self-esteem.
African American students felt alcohol and drug use was a greater
problem on campus than did other students. They were also more
often dissatisfied with some elements of the academic climate,
rating the quality of interaction within their boards of study,
course access, and availability of college advisors lower than
other students. In contrast, they attended more on-campus social
events (and fewer off-campus events), were more politically active,
and felt more socially integrated than students in other groups.
They also had more contact with faculty and teaching assistants
than other students.
- Asian American students reported more academic problems than
other students. They tended to be less satisfied with the quality
of narrative evaluations, the availability of their faculty advisors,
and the quality of their interactions within their boards of study.
They reported the least involvement in off-campus activities,
were infrequently involved in on-campus activities, and were dissatisfied
with the opportunities for informal socializing. They were more
likely to feel that all students were treated fairly, but were
dissatisfied with their opportunities to interact with students
of the same ethnicity.
- Caucasian students reported the fewest academic or personal
problems. Fewer Caucasian students felt that drug and alcohol
use was a problem on campus and they reported the highest level
of use. They were the most likely to agree that all students were
treated equally and reported the least contact with students of
different ethnicities. Caucasian students reported the highest
level of satisfaction with informal opportunities to socialize,
and had the least involvement with on-campus activities (they
reported the highest level of off-campus activities); They had
the highest satisfaction with the quality of instruction, interaction
with their board, and had the highest level of self-esteem.
- Chicano students reported more academic, motivational, and
personal problems than students in other groups. They were less
satisfied with the availability of their faculty advisors, the
quality of board interactions, and the overall quality of instruction.
They were also more likely to repeat courses. They were dissatisfied
with the opportunities for informal socializing and were less
likely to agree that all students were treated equally. Unlike
the other ethnic/cultural groups, their dissatisfactions were
not counterbalanced by other areas of satisfaction.
- Over one-fourth of Latino students reported that personal
problems were affecting their academic progress (one-third said
that a change of major will cause them to take longer to graduate).
They reported higher satisfaction with the social opportunities
than students in other groups (e.g., contact with people
in the same and different ethnic groups; informal socializing;
and on-campus events). They were more satisfied with the availability
of their college and faculty advisors, and rated the academic
programs at UCSC higher than students in any other group. Latino
students also reported higher levels of anxiety and lower self
esteem.
- Native American students reported fewer academic, diversity,
motivational, or personal problems than other groups. They were
generally more satisfied with the social atmosphere (e.g.,
contact with people from the same and different ethnic groups;
social integration; students treated fairly). They were also more
satisfied with the academic atmosphere (e.g., quality of
academic programs, availability of college and faculty advisors;
course availability; quality of interaction in their board; quality
of instruction; the narrative evaluation system). Native American
students were more likely to have transferred to UCSC. They were
less likely to repeat a course, and more planned to take extra
courses before graduating. Native American students also reported
higher self-esteem than students in other groups.
- Students who identified their ethnic/cultural group as 'Other'
reported more motivational and diversity problems. Compared with
other groups, they were dissatisfied with opportunities for interaction
with people with similar and different ethnic backgrounds, reported
the lowest level of social integration, and were less likely to
agree that all students received equal treatment. They were less
satisfied with the availability of their college and faculty advisors,
and were more likely to take a reduced course load. Other Minority
students attended more off-campus events than students in other
groups, and were more likely to agree that drugs and alcohol were
a problem on campus.
Except for Native American students, students of color reported
more difficulties and problems than Caucasian students. There
were important differences between the levels of academic involvement
and social engagement in each group.
There were some differences in students' campus experiences that
were related to their socioeconomic background and gender, although
they were far fewer than those related to ethnicity.
Implications and Discussion
The problems that were most salient in students' evaluations and
comments were: diversity, multiculturalism, and backlash; alcohol
and drug use; opportunities for informal socializing; advising,
especially for freshpersons and junior transfer students; collaborative
learning and academic involvement; and financial support for graduate
students. Each of these topics and the implications for campus
action are discussed in the final section.