Assessment and Evaluation Links

Assessment and evaluation links are provided in two areas: (1) Student Learning and (2) Administrative Effectiveness.

Assessment of Student Learning

• General References
• Guiding Principles for Performance Assessment and Criteria for a Good Assessment System provided by the National Association of Test Directors (K-12)
• ERIC maintains a site of student assessment resources for K-12 and higher education
• UCLA's National Center for Research on Evaluation, Standards, and Student Testing (CRESST) provides resources on student assessment for K-12
• American Association for Higher Educations' Assessment Forum
• Penn State's Center for the Study of Higher Education conducts research on student learning, curriculum reform, and assessment
• Adult Assessment Forum, a quarterly journal dedicated to assessment issues in higher education.
• The American College Personnel Association (ACPA) provides resources for assessment with an emphasis on student development
• A variety of surveys to evaluate issues related to student affairs were developed in a class at Indiana State University
• The Oregon State System of Higher Education is developing a Proficiency-based Admission Standards System (all Oregon applicants will be required to demonstrate mastery of a set of academic competencies before being admitted to college)
• Assessment & Evaluation in Higher Education is an established international refereed journal which publishes papers and reports on all aspects of assessment and evaluation within the various disciplines representative of higher education.
• A background paper on assessment, Planning for Assessment at UC Santa Cruz, was developed in 1991

• Campuses
• Alverno College
• Dixie College
• Eastern New Mexico University
• George Mason University
• Iowa State University
• James Madison University
• Montana State University at Bozeman
• New Mexcio State University
• Oberlin College
• Seton Hall University
• Sonoma State University
• University of Colorado - Boulder
• University of Missouri-Rolla
• University of Texas - Pan American
• Virginia Polytechnical Institute and State University
• Western Carolina University
• Willamette University

Evaluation of Administrative Effectiveness

• General References

• Standards and Principles
  • Quality Management Principles by Krister Forsberg
  • Standards for Program Evaluation
  • Principles of Program Evaluation and Performance Measurement: An excerpt from Jensen, D., & Nelson, R. (1996, April). Alice in wonderland management: Vision, planning, culture, and evaluation. A paper presented at the Western Regional Conference of the Society for College and University Planning, Portland, Oregon

• Journals
• Quality Digest includes an Education Resource Directory
• Continuous Improvement Monitor, an electronic journal produced by the University of Texas, Pan American
• Professional Organizations
• Quality Initiatives at the American Association for Higher Education
• American Evaluation Association (AEA)
• The American Society of Quality Control (ASQC) provides on-line summaries from its journal Quality Progress
• The benchmarking program from National Association of College and University Business Officers (NACUBO) compares the time and costs of university administrative processes
• Federal, State, and Local Government
• The city of Grand Prarie in Alberta, Canada provides an example of measuring government productivity. Their site includes an extensive list of links related to strategic planning in the public sector.
• The Inter-Agency Benchmarking & Best Practices Council provides a bibliography for benchmarking and best practices
• National Performance Review
• North Carolina's Office of State Planning provides strategic planning leadership, research, analysis, and information for the State
• The Oregon Progress Board provides benchmark data on the State government's goals
• South Carolina's State Agency Annual Accountability Reports
• The State of Utah has developed measures for its strategic goals in education. Guidelines for the development of performance measures for public agencies are also provided.
• Quality Awards
• Baldrige Award
• Education Criteria for the Baldrige Award
• California Quality Award
• Listings of Quality Awards from across the country
• Campuses
• Continuous Improvement at Arizona State University
• Babson College (Gopher)
• Resources at Clemson University including a quality Library for the Public Sector
• Dixie College has developed evaluation plans for its academic and administrative departments
• Eastern New Mexico University has performance plans for all of its administrative offices
• Indiana University-Purdue University Indianapolis produced a report that evaluated how it met its strategic objectives
• Resources at Ohio State University
• Continuous Quality Improvement at Pennsylvania State University
• Quality and Communication Improvement at Rutgers University
• Continuous Organization Renewal at the University of Arizona
• Administrative Vision and Initiatives at UC Berkeley
• Transforming Administration at UCLA
• Total Quality Management & Business Process Redesign at UC San Diego
• BPR Resources at UC Santa Cruz (Gopher)
• The Office for Continuous Quality Improvement at the University of Maryland
• M-Quality at the University of Michigan (Gopher)
• The University of Minnesota has developed criteria for evaluating progress toward strategic goals
• Continuous Quality Improvement at the University of Missouri
• The Quality Center at the University of Texas
• The Department of Quality Improvement at the University of Washington Medical Center
• Center for Quality and Productivity Improvement at the University of Wisconsin

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