INFORMATION TECHNOLOGY COMMITTEE MEETING NOTES

June 12, 2001

Time: 12:00-2:00

Location: McHenry Library – Room 481

 

I.    Welcome and Introductions

A)        Members Present:  Scotty Brookie, Mark Cianca, Pat LeCuyer, Larry Merkley, Jaye Padgett, Bob White, Kathleen Dettman, Terry Schalk, Bill Hyder.

B)        Staff Present:  Max Ritchie, Fana O’Halloran

C)        Guests Present:  Janine Roeth, Greg Scott

 

II.  Chair Announcements

A)     The AIS project was presented to the Provost’s Advisory Council earlier today.  The EVC introduced the presentation by saying that it is a new way to do business on campus in regards to governance, communication and budgeting.  The urgency of the project and justification for its budget and scope was conveyed, and was received well.

 

III. Centralized E-mail  Janine Roeth - CATS

A)   Janine presented an overview on the progress of the Email Advisory Team (EAT). The group will likely have a summer hiatus, as there are faculty members on the team.

      B)   Discussion

·          Customers of central email services assume reliability.  However, this was not a large component of discussion by the EAT – rather the functionality was important.

·          Things people would like to do, but currently can’t:

o       Manage email from multiple locations, e.g. vacation

o       Web Interface

o       IMAP- a program which stores more mail on a server

·          There is an emphasis here on the more mobile user.  The Email Advisory Team should consider reliability and flexibility on current and new systems for the mobile user.

·          Naming conventions need to be established. Everyone (faculty, staff, students) needs to have an @ucsc.edu account.

·          The NBA document provides a notion of portals in many phases.  It also identifies email and the need for standards and policy to be set. It may be a good idea to appoint a task force to identify IT infrastructure issues that would support the New Business Architecture.  Email is a component of that IT infrastructure.

·          The question of whether it was possible to reallocate the CATS budget for email services improvements was brought up. It is unclear whether CATS alone could fund the extent of improvements suggested (e.g. IMAP)

·          At the September ITC meeting, Janine Roeth will return and describe phase 1 of the email project.  Included in this information will be:

o       Timeline

o       Policies; including those regarding mass mailings

o       Funding requirements

o       Who is accountable?

o       What the deliverables will be?

o       Naming conventions

o       Faculty communication with students

o       Class lists

·          UC Irvine has a ‘paperless’ campus, and Berkeley has recently adopted the policy.  Paperless essentially means that all information is online and can be sent to printers, faxes or email.  The committee would like to bring someone up from Irvine next year to learn more about the program.

 

 

IV.  Remote Access

The committee discussed the principles that should govern service to customers, both on and off campus.  It was determined that UCSC does not provide full, general purpose internet service provider (ISP) support. People who need better service are encouraged to seek out a commercial ISP.  This policy would leave the modem pool in its current state.  If specific divisions want to allow logins to servers like FIS or SIS, they typically provide their own modem access resources.

 

Pacific Bell, who supplies phone service to faculty and family student housing , has no plans at this time to create DSL service for our population.  This leaves faculty/staff housing with, at best, a 56 K connection.  Campus homeowners would like faster connections, and may be willing to pay for some reasonable costs associated with them.  It was suggested that the campus help supplement the cost of wiring.  It was also agreed upon that all new housing should be wired for high-speed connections.  Also, CATS will approach Pac Bell senior management to encourage DSL service for on campus faculty housing.

 

V.    Other Committee Business

·    Unresolved issues from today's discussions - Actions needed?

·    New Business?

 

VI. Next Meeting:  Tuesday, June 19, 2001, 12:00-2:00, McHenry Library, Room 481

 

VIII.        Adjournment:  2:00 PM